Missing rank?

Discussion in 'Report Issues' started by BlackAnimeCat, Mar 21, 2020.

  1. BlackAnimeCat

    BlackAnimeCat Active Member

    Messages:
    1
    Solsis
    Member
    So its been a while since ive been on the server and i decided to come back, and when i logged on i no longer had my raider rank. I dont know whats going on if maybe its because i was gone for so long or something, but its going on every server and if i could get my rank back id be very grateful.
     
  2. SerenaSlays

    SerenaSlays Active Member

    Messages:
    44
    MeWave
    Plus
    Hi BlackAnimeCat,

    I'm sorry to hear that, i don't believe ranks suddenly disappear. ★
    Did someone else buy you the rank, or did you?
    If so, do you have the transaction details?

    Best thing to do is to create a support ticket. ★
    https://becto.net/support-tickets/open
     
  3. Bas

    Bas Owner

    Messages:
    845
    iBasss
    Owner
    Neither the username 'Solsis' or 'BlackAnimeCat' (your previous username) has ever made a purchase on the Becto store.
     
  4. Lord_Premiere

    Lord_Premiere Active Member

    Messages:
    46
    Lord_Premiere
    Ultra
    Best to look though your emails and provide the proof of purchase until then I don't think they can fix this.