Large Sponges not working on Survival

Discussion in 'Report Issues' started by Rebbie, Mar 25, 2020.

  1. Rebbie

    Rebbie Active Member

    Messages:
    26
    Seventeens
    God
    Hey staff, my 55 Large Protection Sponges (61x61x61) suddenly aren't working anymore. I have spent 1,485,000 in game dollars on these and I am requesting to get a refund. This is unfair and shouldn't be happening, therefore it's not my fault. I have proof below:
     
  2. Toothy

    Toothy Well-Known Member

    Messages:
    314
    Toothless16_
    Veteran
    Did you buy the sponges from /ps shop or from players on /ah, some players selling the old sponges from last reset which doesn't work on the new plugin
     
  3. uhsleep

    uhsleep Well-Known Member

    Messages:
    169
    cwaire
    Invader
    i haven’t notice any issues/bugs with my sponges and i have only used large ones. like toothless said, could you have possibly bought sponges on auction or just bought them from someone else, rather than buying from the actual shop?
     
  4. Bas

    Bas Owner

    Messages:
    844
    iBasss
    Owner
    Seems to work as intended for me. As Toothy asked, have you bought them from the Auction House?
     
  5. Rebbie

    Rebbie Active Member

    Messages:
    26
    Seventeens
    God
    I bought them all from /ps shop! I'd never trust the ones from /ah as they could all be scams.
     
  6. Rebbie

    Rebbie Active Member

    Messages:
    26
    Seventeens
    God
    All from /ps shop!
     
  7. Bas

    Bas Owner

    Messages:
    844
    iBasss
    Owner
    That's odd... our developer is currently looking into issues like these.
     
  8. Rebbie

    Rebbie Active Member

    Messages:
    26
    Seventeens
    God
    Will I get my money back? I spent a long time getting it and now it's just wasted. Thanks for your replies, Bas.
     
  9. Kryska

    Kryska Active Member

    Messages:
    9
    Kryska
    God
    I have the same issue sometimes. I will notice the large sponge isn't working anymore and when I break it, it turns back into a regular sponge.
     
  10. Rebbie

    Rebbie Active Member

    Messages:
    26
    Seventeens
    God
    Yes it is odd, any chance I can get that money back though! I worked hard for it.
     
  11. Bas

    Bas Owner

    Messages:
    844
    iBasss
    Owner
    I can't do that right now. Until this problem is solved, I won't be offering any compensations. Feel free to send me this question once it has been resolved (i'd point that out in a news post)